Cabo Airport Lost & Found
The Los Cabos International Airport acknowledges that passengers may inadvertently leave personal belongings behind, a situation prevalent in many international airports. To address this, we have established a dedicated Lost and Found Department. This department is responsible for collecting, storing, and facilitating the recovery of items lost within the airport premises.
Important Advisory Regarding Service Limitations
Since the ongoing impacts of the COVID-19 pandemic, the staffing and operational capabilities of our Lost and Found Department have been adjusted in accordance with the guidelines set forth by the Mexican health department. These measures are critical for ensuring the safety and health of our staff and travelers. Consequently, the processing and recovery of lost items may experience delays.
Please be aware that while we strive to assist all passengers in locating and retrieving their lost items, there can be no guarantee of recovery due to the volume of items and the complexities involved in the identification and claiming process.
Missing or Delayed Luggage at Cabo Airport
Lost items at Los Cabos International Airport (SJD) may be turned in at various airport offices, which can vary depending on the location where the item was forgotten. This could make it challenging to locate your lost item if you’re uncertain about where it was left.
To assist you in finding a lost item in the most common areas, here are some guidelines:
- Security Checkpoints: If you believe your item was left near a security checkpoint, contact SJD Lost & Found at +52 (624) 146-51-11 or 146-51-12/13. The SJD Lost & Found office at SJD is dedicated to handling items misplaced in these areas.
- Gate or Aircraft: If you suspect your item was left on an aircraft or in a gate area, directly contact your airline. The airline is responsible for handling items lost in these locations and can assist with lost baggage as well.
- Other Areas in the Terminal: For items lost in other areas of the terminal, it’s advisable to file a lost & found claim with the Lost and Found Department, who manage lost and found items throughout the rest of the airport facilities.
These steps can significantly increase the likelihood of recovering lost items at SJD Airport.
For baggage delays or misplacements, please contact the airline you hired to transport your cargo and/or person for assistance.
We appreciate your understanding and cooperation in these matters and remain committed to assisting our passengers to the best of our abilities under the current circumstances.
You can fill out the form below for an inquiry to our lost and found department or., visit the info desk at Terminal 2 on the main level in Los Cabos Airport. Due to holiday and increased traffic we cannot guarantee a timeline for a response.
SJD Airport Info Desk Phone: +52 (624) 146-51-11 or 146-51-12/13